The Guarantee is very simple. After you are fit with any hearing instruments by HEAR WRIGHT, you will be able to wear them for 45 days to make sure they are what you want and they are performing to your expectations. If for any reason you are not satisfied during the 45 days, we will refund ALL of your money. There is NO Fitting or Re-stocking fee.
We want to take the risk out of the equation of solving your hearing difficulties. We know that if you try the latest technology, you will love being able to hear without hassle. The new instruments are so advanced that people forget they have them on.
Our promise to you is that we will do everything possible to give you the best chance at success with new hearing instruments. We will see you for follow up visits one week after your fitting, three weeks after your fitting, and six weeks after your fitting. Of course we will see you as many additional times as necessary to alleviate any concerns you may have.
During the first 45 days we will also have you participate in our LACE program. LACE is an aural rehabilitation series designed to help you get the most benefit out of your new hearing instruments.
At the end of the 45 day period if you feel you are not getting enough benefit from your hearing instruments, we will give you the option of trying a different model or refunding your money.